Community Services

 Community Services 

During 2015-16, we worked with patients, carers the wider population, health and social care professionals and partner agencies to design a blueprint for the future delivery of community based services that will meet the needs of the population both now and in the future.  The background to the need for change is set out in Bulletin 1, below.

Following a long and thorough procurement process NHS East Riding of Yorkshire Clinical Commissioning Group (CCG) agreed to award a five-year contract, of around £27 million per annum, to City Health Care Partnership CIC (CHCP CIC) to provide community services across East Riding of Yorkshire from 1 April 2017.  More information is available in our press release and in Bulletin 3, below.

 Revised person centred statements 

Help us to improve community services front cover

At the heart of our community services contract is a set of person centred statements. We will use these to measure how well community services is meeting our aspirations and your needs.

We asked our community to read this short leaflet and answer the below questions.

  • Do you think the statements are about right?
  • Do you think they need something changing or something adding to make them right?

As a result of your feedback some minor changes have been discussed with our community services involvement panel and the final statements are here.

Click here to view the full feedback report. Thank you to everyone who took the time to feedback.


 Keeping you informed 

Our Community Services Stakeholder Bulletins were aimed at keeping people up to date with our progress on establishing a new community services specification and service provider:

Bulletin 3

Bulletin 2

 Our Vision 

The overall vision and direction statement for community services in the East Riding over the next five years is:

A truly Integrated Health and Social Care Economy
that delivers consistent, systematic, good quality community care
by the right person, in the right place, at the right time
whilst ensuring the long-term sustainability of the NHS in the East Riding.

We have been exploring opportunities for the future model of community services which has resulted in a change of provider from 1 April 2017. 

People stood outside

We have listened to peoples’ views and developed a range of outcomes for community services we expect patients to see including a more proactive approach to wellbeing, planned care and unplanned care. In order to achieve our vision, we anticipate providers will need to work together in a more integrated way to deliver seamless and patient centred care.  Over the next few months we are asking potential providers to demonstrate how they will work together to deliver service in a way which best meets our desired outcomes for community services through a competitive procurement process.

Man in a wheelchair