Help us to help you ...... by getting involved in shaping NHS services
As a local NHS organisation, the foundations of everything we do are based on planning the best ways to meet the health needs of our entire population of around 300,000 people. Because the NHS belongs to everyone, you (patients, carers, the public, patient groups and other members of our community) play a vital role in helping us to plan, redesign and commission (buy) local health and care services that are delivered by our NHS and other partners.
We have published our Involvement, Communications and Engagement (ICE) Strategy which sets out our vision and approach. Here are the ways you can get involved and how you have already had your say!
Our Strategy
Ways to get involved
Current Involvement Opportunities
How you have already had your say
There are many ways you can help us to help you by getting involved in shaping NHS services.
Join our Involve network
Involve is a local network for East Riding of Yorkshire residents who are registered with an East Riding GP and who care about the NHS. Members help us by contributing views, and if they wish, volunteering their time to contribute views through surveys, focus groups and conversations – you can choose how much you want to be involved. To find out more and join up, click here.
Complete a survey or attend an event
Details of our current opportunities are available here.
Attend a Governing Body Meeting
Members of the public are welcome and encouraged to attend the public section of our Governing Body meetings. These are routine business meetings being held in public and not a public forum but there is an opportunity as part of the agenda for people to ask Governing Body Members questions. Further information is available here.
Join your local Patient Participation Group
Ever thought of joining a PPG? Many East Riding GP practices have patient participation groups. They're made up of individual patients who take an active interest in patient healthcare. As a CCG, we host a regular "GP Patient-Engagement Forum" meeting to bring together patient group representatives to network, share ideas and discuss good practice. This group is also instrumental in influencing our future plans.
NHS England have released a helpful information pack about PPGs and how to maintain a well-run group. The Patients Association also has a PPG Toolkit to support PPGs.
If you are interested in joining your local practice group or the GP-Patient Engagement Forum, please contact your GP Practice or contact a member of the CCG communications and engagement team by emailing ERYCCG.ContactUs@nhs.net.
Contact your local Healthwatch
Healthwatch East Riding of Yorkshire is the independent voice for the people of the East Riding, helping to shape, challenge and improve local health and social care services. We have regular meetings with Healthwatch representatives to discuss and assure our future plans and approach to engagement, to ensure they are robust, joined up and inclusive. We also support each other by promoting involvement opportunities.
In 2018, Healthwatch examined the process by which those with no permanent address, sofa surfing, sleeping rough and people with no identification register with a GP practice to access Primary Care in the East Riding. In line with their statutory powers, a number of recommendations were made to the CCG and responded to. Click here for more information.
Friends and Family Test
How likely are you to recommend this service to a friend or family member if they needed similar care or treatment?"
The Friends and Family Test was introduced to the NHS as a way to assess how well services are performing. The test is based on one simple question which NHS providers routinely ask patients and helps us make improvements locally. More information is available here [external website].
Simply contact us
You can contact us by telephone, email or post. Full details are available here.