Current Involvement Opportunities

We regularly have a number of projects on the go through focus groups, meetings or surveys and you can find information about new involvement opportunities below.  If you want to be amongst the first people to find out about upcoming involvement opportunities, please join our involve network

 

NHS Humber and North Yorkshire Integrated Care Board – Humber and North Yorkshire ICS - Development of the Public and Patient Engagement Strategy

This year will see NHS organisations across Humber and North Yorkshire coming together in a new way to plan and deliver services. These changes enable health and care organisations to join up more effectively to improve the health and wellbeing of people and communities. We will all be able to work together in a refreshed way to collectively improve population health and healthcare, tackle inequalities in access and experience and enhance productivity and value for money.

We would be grateful for your input to shape the emerging strategy of public and patient involvement for our new way of working. You can share your views with us by completing this questionnaire. It will take about 10 minutes and will close on 29th April 2022.

Mental Health Chat

The East Riding of Yorkshire Council and East Riding of Yorkshire Clinical Commissioning Group are keen to hear from people who have lived experienced of mental health issues or an interest in mental health.

We are inviting you to join our mental health chat to promote the voices of local residents who understand what is working well in mental health services, what could be better and what we can learn.

If you are over 18 and would like to be involved our next event will be on 28th April at: Waffle 21, Swinemoor Lane 6.00-8.00 pm Refreshments Included Beverley , HU17 0LS Please email: eryccg.mhc@nhs.net for further information.

Humber Youth Action Group - Workshops

Young people aged 11-25 in Hull and East Riding of Yorkshire can attend. The next two workshops remain virtual via MST and any young person who would like to attend can email  hnf-tr.HYAG@nhs.net and we will send them an induction pack and consent form.

4th May 6-8pm – East Riding Youth Parliament

This virtual event is hosted by the East Riding Youth Parliament. The topic of discussion is ‘Mental Health, Emotional Wellbeing and Keeping Safe.’

This event involves a wide range of local organisations and young people across the East Riding are being encouraged to participate. The event offers the opportunity for everyone involved to share their views on the needs of young people within our local community, as well as, ways in which these needs can be supported.  

If you would like to join or you know an interested young person, here is the link for the event:

https://us02web.zoom.us/j/82817179775?pwd=bkJHZC93Mml2QjE1bE16SUJLZGM1dz09

25^th May 6pm-7.30pm – HYAG Workshop

This session has two guest speakers: Tom Nicklin (Engagement Lead for Transforming Care) will be exploring young people’s experiences and views of accessing primary care and the potential barriers to accessing GP Surgeries. As part of this, we will be considering the rights of young people, including confidentiality.

Bridget (Specialist Public Health Nurse - School Nursing) is looking to coproduce a leaflet to be sent to young people who are home educated. The purpose of the leaflet is to help young people who are educated at home to understand the health support they are entitled to and how to access this.

Please note, these workshops are specifically for young people, however if you would like to attend to support a young person, this is greatly welcomed. To arrange this please email bethiadennis@nhs.net

More information about the Humber Youth Action Group can be found here.

National Institute for Health Research Committee 

The National Institute for Health Research is inviting members of the public to join one of their national and regional committees who are responsible for making funding recommendations in health and social care research

The committees play an important role in helping us deliver our mission to improve the health and wealth of the nation through research.  Funded by the Department of Health and Social Care, the NIHR is the nation’s largest funder of health and social care research. 

We are looking for people who have a broad interest in health, social care and actions to improve public health and address health inequalities.

You do not need to have a scientific background to help us shape research!  We are looking for people who are able to use their own experiences to improve the research we wish to fund.

NIHR is committed to creating a supportive, inclusive and positive community. Membership is open to people from across the United Kingdom and we welcome applications from all sections of the community.

We would be grateful if you could please circulate the following link to patients’ groups, service users and carers you may work with who might be interested in getting involved:

Public Committee Member - NIHR Programmes

We would be happy to answer any questions about these opportunities and provide guidance and support on the application process, please contact us by email: publicrecruitment@nihr.ac.uk

NHS seeks views on proposed new standards for cancer

NHS England and NHS Improvement has launched a four-week consultation on a number of proposed changes to cancer standards in England. Patients, clinicians and the public are being asked to share their views on the proposed new standards which aim to diagnose more cancers earlier and save more lives.

The consultation is running from Wednesday 9th March to Wednesday 6th April 2022. To help ensure the views of people living across Humber, Coast and Vale are represented, we would appreciate your support in raising awareness and encouraging uptake across your networks. You can find out more about the consultation here.

The new plan proposes ensuring patients have the same opportunity for faster diagnosis and treatment, including:

• The 28-day faster diagnosis standard, which would see patients who have been urgently referred, have breast symptoms, or have been picked up through screening, have cancer ruled out or receive a diagnosis within 28 days.
• A 62-day referral to treatment standard, meaning patients who receive a cancer diagnosis will start treatment within nine weeks from the date of referral.
• A 31-day decision to treat to treatment standard, so that cancer patients receive their first treatment within a month of a decision to treat following diagnosis.

Anyone wishing to submit their views to the consultation can do so on our website or by email to england.reviewofstandards@nhs.net.

Carers Experience of Yorkshire Ambulance Service

Working in collaboration with key stakeholders across Yorkshire and Humber a survey has been created to capture the views of carers across Yorkshire and Humber who have used one of our Yorkshire Ambulance Services whether that is calling 111 or 999 or using our Patient Transport Service. It can be accessed by clicking this link - https://survey.yas.nhs.uk/s/Experience-with-Yorkshire-Ambulance-Service/

The survey closes on 31st March 2022. We are encouraging all carers to complete this as it will contribute to some wider pieces of positive work focusing on improving the experience of carers and contingency planning.

If anyone needs additional support to complete the survey, paper copies can be provided, or completed via telephone if needed. Contact Laura via email laura.williams47@nhs.net

Autism Peer Support - Health Education England

Health Education England (HEE) are exploring what capabilities are required for people that become peer support workers for autistic people. These capabilities will cover the skills, knowledge and values that Peer Support workers must have to do the job.

Autism Peer Support is where autistic people use the lessons learned from their own experiences to support other autistic people. As well as their own experience they also need the knowledge skills and values to understand other people’s needs and give good support. The aim is to improve the quality of community-based support for autistic people.

Skills for Care, the National Autistic Society, together with Sussex Ehlers-Danlos Syndromes & Hypermobility Disorders CIC (SEDS) and Resolve Development, which are both autistic led organisations, are leading the project for HEE.

We need to find out what autistic people, families and other key stakeholders think those capabilities are.

To do this, we will be holding 12 online/virtual meetings in December 2021 and January 2022. There will be a maximum of 12 people per meeting to ensure everyone has a chance to have their say.

Each session will last 1 hour, and each will be jointly co-produced by an autistic person. Depending on the size of the group attending the meeting, you may be asked to participate in small group discussions. Information will be provided in advance.

Participants can be paid £15 per hour. Information about what will be discussed will be provided before the meeting.

The following options are offered to anyone who finds virtual meetings challenging or who would prefer a 1:1 chat.

- 1:1 phone call or virtual meeting

- Fill in a questionnaire

Those who use alternative communication methods will be supported to do so.

To take part, please contact Skills for Care by emailing policy@skillsforcare.org.uk or visit our web page SkillsforCare for dates & times of the meeting for you to choose and a link to the online questionnaire.

Cancer Patient Experience Survey (CPES)

At the NHS we want our patients to have the best experience possible and having continuous patient feedback is crucial in helping us deliver what patients want and need.

The national Cancer Patient Experience Survey (CPES) asks for feedback from cancer patients (16 years and over*), to inform and improve local cancer services across England. Those who were treated for cancer as an inpatient or day-case, and left hospital in April, May or June 2021, will be invited to take part in the survey.

The NHS, including commissioners and providers, national policymakers and cancer charities use the results to understand what is working well and which areas need improvement. The results enable them to identify national and local priorities and work with patients and partners to deliver change.

This year the Cancer Patient Experience Survey (CPES) questionnaire has been redesigned, guided by the CPES Advisory Group, to reflect developments in cancer care and treatment, and national policy.

The results of the survey will be available in Summer 2022.

For more information on the survey and how to access help and support in completing it, please visit www.ncpes.co.uk.

*A new survey has been launched for those aged 16 and under, www.under16cancerexperiencesurvey.co.uk.

City Health Care Partnership CIC Patient Survey 2020/21

It’s that time of year where we want to hear your voice! If you use or have used any of our services in the past year please complete our patient survey!

Your feedback helps us to ensure we provide services that best meet your needs.

To complete the survey, please follow this safe and secure link: www.chcppatientsurvey.co.uk

Your feedback is completely anonymous. If you need any help to complete the survey, or if you would like a telephone appointment, please email chcp.engagement@nhs.net

Pharmaceutical Needs Assessment (PNA) Patient Survey

Residents in the East Riding area are being asked to share their experiences of local community pharmacy services. Healthwatch East Riding and the East Riding of Yorkshire Council are asking residents to share their views about pharmacy services in their area as part of a Pharmaceutical Needs Assessment (PNA) used mostly by NHS England & NHS Improvement but also by other organisations that are involved with health care.

The assessment aims to understand:

· If there is sufficient choice of pharmacy services available in our area;

· What types of services people need;

· How things may change in the future.

NHS England & NHS Improvement use the assessment information to make decisions on where pharmacy services are needed most and can help identify where improvements are required.

Click here to complete the survey

The closing date for this survey was 31st January 2022. The feedback report is being produced and will be made available shortly.

Share your views and help shape local mental health services near you!

According to the Office for National Statistics, 5,691 suicides were registered in England and Wales in 2019, which amounts to around one death by suicide every 90 minutes. Yorkshire and the Humber have the highest rates of suicide in both males and females across the country.

Local mental health charities Hull and East Yorkshire Mind and North East Lincolnshire Mind are passionate about supporting anyone experiencing poor mental health and are in the process of setting up a new suicide prevention service. This will be accessible to adults and young people living in Hull, East Riding and North East Lincolnshire and will help tackle this issue. 

To help them identify what support this service should offer, they are conducting a piece of research including surveys, focus groups and 1-1 interviews. They are inviting all adults and young people (aged from 14 years+) living in Hull, East Riding or North East Lincolnshire to take part.

Due to the sensitive nature of the topic, you may find some of the questions distressing. There is support available if you do feel upset or distressed and contact details are provided at the end of the survey. The survey is completely confidential.

This survey has now closed.

East Riding youth elections to the UK Youth Parliament

East Riding Voluntary Action Services (ERVAS) in partnership with East Riding of Yorkshire Council are planning elections to the UK Youth Parliament, encouraging and supporting young people in the East Riding to stand as a candidate to become a Member of UK Youth Parliament (MYP).

Any young person aged 11-18 years can vote or stand for election if they live, work, are educated or volunteer in the East Riding for 14+ hours a week.

It has been 10 years since East Riding had a Member of UK Youth Parliament representing the county

East Riding have been allocated places for two MYPs by the British Youth Council based on our population figure for eligible young people.  We will also have places for two deputy MYPs

Find out more here.

Under 16 Cancer Patient Experience Survey

A diagnosis of childhood cancer understandably has a devastating impact on the emotional health and wellbeing of the child and their family, both during and after treatment. Children and young people’s treatment and experience of cancer differs greatly from adults and we recognise the need for a personalised approach to their cancer care.

It’s so important for us to listen and learn from children and young people in order to provide them with the best possible care and experience throughout treatment and to reduce the impact it has on them later in life.

Today (27th October 2021) the first set of results have shown us that 95% of children with cancer aged between eight and 15 felt they were looked after well by NHS healthcare staff during 2020 and 92% of parents/carers rated the overall experience of their child's care as 8 or more out of 10.

It is encouraging to see that children and their parents rate the care and treatment they received positively and this survey is an opportunity to identify what’s working and what could be done better, engaging with patients, parents, NHS cancer staff and charities.

A webinar is being held on the 2nd of December 2021 to discuss the results of the survey. You can register for the webinar at www.events.england.nhs.uk/events/u16-cpes-webinar.

For more information and to view the full set of results visit

www.under16cancerexperiencesurvey.co.uk/results.

Children and Young People – What matters to you?

Your NHS is making changes and we want to know what children and young people think. Whether you’re 18 months or 18 years or any age in between, we want to know what we can do to look after you the best we can and make you feel better quickly. We also want to hear from your parents, carers and other important adults in your life.

We want to understand what worries you about coming into hospital, what is ok and what you would change if you had a magic wand!

What to do now
There are a few ways you can get involved:

• Click here to download a fun booklet (Recommended for ages 5-11) –
• Click here to complete a short questionnaire (Recommended for ages 12-17) –
• Or ask a grown up to email hasr@humbercoastandvale.org.uk or call 07593444919 and we will send you a booklet in the post for you to fill in at home.

Prizes to be won!
You can also win a cool prize for getting involved!

Closing date for this survey was Monday 22nd December 2021. The final report is currently being prepared.

For more information on the Humber Acute Services Programme, please visit https://humbercoastandvale.org.uk/humberacutereview/

We are thinking about how these services could be provided differently in the future, whether in hospitals or GP surgeries, at home or on the high street.

We would really like to hear from parents and carers of children and young people who have experience of using one of our hospitals for paediatric care to better understand from your perspective what works well, what doesn’t and what could change to improve your experience.

Please take 5 minutes to complete this short survey to help us understand what is most important to you as we work to plan for the future. 

You can find out more about why we need to make changes and keep up to date on the work of the Humber Acute Services programme on our website: www.humbercoastandvale.org.uk/humberacutereview

Share your experience - about the stroke service

If you have had a stroke in the last eighteen months (since March 2020) or are a carer or family member of someone who has had a stroke during this time, the NHS North Yorkshire Clinical Commissioning Group, NHS East Riding Clinical Commissioning Group and North Yorkshire Healthwatch would like to invite you, to share your experience by completing a short survey.

If you require assistance in completing this survey, or would like to speak to someone with regards your experience, please telephone: 07458 301393 or email: admin@hwny.co.uk  a member of the team from Healthwatch North Yorkshire will be in touch. 

In line with data protection law, your information will remain anonymous and will only be used to support this review. The closing date for the survey is 14th November 2021.

Click here to complete the survey: https://buff.ly/3j5aD3Y

we are also hosting a virtual event to provide information on how stroke services are delivered across the East Coast. The event takes place on 17th November. You can register here: https://buff.ly/3mWCgxh
  
Your feedback is important to us, to gain a greater understanding of the patient experience. 

Thank you for your support

East Riding Clinical Commissioning Group
North Yorkshire Clinical Commissioning Group
North Yorkshire Healthwatch

Healthwatch East Riding, The Impact of COVID-19 survey

The Healthwatch Humber Network is a collaboration of the four local Healthwatch teams (Healthwatch Hull, East Riding, North Lincolnshire & North East Lincolnshire), that delivers projects and community engagement on a collective basis where there is equal need and benefit to each local community.

The Healthwatch Humber Network are currently gathering views on all aspect of Health and Social Care that have affected people during the Covid-19 Pandemic. As well as gathering views on changes that have been introduced as a result of the pandemic and finding out about people’s experiences of services they have accessed; we are also looking to hear from people who are currently awaiting treatment and from those who may have delayed accessing care during this time.

We will also be exploring what information and support individuals feel would be of use to them whilst they are awaiting treatment, and whether individuals have noticed any changes in their health and wellbeing over the course of the pandemic.

The results of this engagement will be shared with system partners to highlight areas of good practice and help inform areas of priority in recovery from a patient perspective as well as the core support patients are seeking that will best assist them whilst waiting for services.

You can give feedback by the following methods:

Online: https://www.surveymonkey.co.uk/r/FK2P6FD

Telephone: 01482 778680

If you wish to complete a paper version, contact your local Healthwatch using the details below:

Healthwatch Kingston Upon Hull: 01482 595505

Healthwatch East Riding of Yorkshire: 01482 665684

Healthwatch North Lincolnshire: 01724 844986

Healthwatch North East Lincolnshire: 01472 361459

Suicide Prevention Community Research Survey

According to the Office for National Statistics, 5,691 suicides were registered in England and Wales in 2019, which amounts to around one death by suicide every 90 minutes. Yorkshire and the Humber have the highest rates of suicide in both males and females across the country.

Local mental health charities Hull and East Yorkshire Mind and North East Lincolnshire Mind are passionate about supporting anyone experiencing poor mental health and are in the process of setting up a new suicide prevention service. This will be accessible to adults and young people living in Hull, East Riding and North East Lincolnshire and will help tackle this issue. 

To help them identify what support this service should offer, they are conducting a piece of research including surveys, focus groups and 1-1 interviews. They are inviting all adults and young people (aged from 14 years+) living in Hull, East Riding or North East Lincolnshire to take part.

Due to the sensitive nature of the topic, you may find some of the questions distressing. There is support available if you do feel upset or distressed and contact details are provided at the end of the survey. The survey is completely confidential.

Complete the survey here.

Your birthing choices survey

Across the East Riding, Humber and North Yorkshire, the NHS and local partners are looking at ways to improve healthcare in our region and we want your input to help us make the best changes for you and your family.

We want to understand what is important to you when choosing where to give birth so we can develop maternity and neonatal services for the future with you in mind.

The survey is now closed, we would like to thank everybody who took the time to share their experiences and ideas in the survey and the online workshops. The report is now being compiled and we will publish it on our website once it's completed.

You can find out more about why we need to make changes and keep up to date on our work and future involvement opportunities by clicking here to sign up to the newsletter or by visiting the website.

For more information on how your local maternity services can support you, please visit the Humber, Coast and Vale Local Maternity System’s website.

Humberside Police – Youth Independent Advisory Group

Humberside Police are looking to recruit young adults (aged 16 – 24) to join their Youth Independent Advisory Group (IAG). It's an exciting way for young people to affect real change make their voices heard.

Email SPOCYouthIAG@humberside.pnn.police.uk if you'd like to get involved.

Humber, Coast and Vale Cancer Alliance – Get Involved

Our Cancer Alliance brings together all the organisations that commission and provide cancer services in the Humber, Coast and Vale region. Together, we are working to improve early diagnosis, survival, quality of life and patient experience for people with cancer. We are committed to ensuring that the voices of people affected by cancer are at the heart of service improvements. So if you are a patient, family member, carer or friend, we would love you to get involved.

We are currently seeking a patient representative for the Cancer Alliance System Board and a Public and Patient Voices Forum Member for the NHS Cancer Programme. For more information and to apply, please visit https://hcvcanceralliance.org.uk/get-involved-2/. By championing the patient, service user, carer and family perspective, you can help make sure that the care provided is what people really need.

To find out more about Humber, Coast and Vale Cancer Alliance, you can visit our website, read our quarterly newsletters, or follow us on Facebook and Twitter.

Improving the health of people with mental and physical health problems - what are the questions you would like to see answered by research?

The Applied Research Collaboration (ARC) Yorkshire and Humber want to give people living with both mental and physical health problems, their informal caregivers, and the health and social care professionals who treat and support them, a voice in deciding the most important questions to be answered by future research. 

They would like people to tell them which 20 questions they think are the most important. The results will be used to identify priorities for future research.

Take part in the short online survey here. The survey will only take about 10 minutes to complete and you do not need to give your name or contact details.

If you would prefer to complete the survey on paper, you can either email Liz Newbronner on liz.newbronner@york.ac.uk or leave a voice message on 07385 341568 and she will send you a survey form and freepost reply envelope.

NHS GP Patient Survey

Have you received a GP Patient Survey invitation in the post or via a text message? The GP Patient Survey provides significant data on experience of general practice and is used by many different people and organisations. The NHS GP Survey has been sent out to randomly selected people in England and last year we heard from about 750,000 people. GP practices have had to make changes in response to the COVID-19 pandemic. It is more important than ever that we hear about your experiences of your local NHS services.To find out more about the survey and how to take part if you have been invited visit www.gp-patient.co.uk/uses-of-gpps

Cancer Quality of Life Survey

Why do we need your views?

From the 9th December, people diagnosed with breast, prostate, or colorectal cancer will be asked to complete a Cancer Quality of Life survey around 18 months after their diagnosis.

Recognising that quality of life outcomes are as important to patients as surviving cancer, Public Health England and NHS England and Improvement have launched the survey to ask participants, “How are you doing?”. Answers to the question can be related to their cancer diagnosis and treatment, or other things which may be happening in their life. The information collected will be used to help improve support for those living with and beyond cancer.

How long does the survey take?

The survey takes between five and ten minutes to complete, with Public Health England joining up the answers to the survey with information that is already recorded about cancer and its treatment. This will help the NHS to work out where care may not be working well for cancer patients, and if any improvements should be made. It is estimated that in early 2021, the survey will be delivered to those living with and beyond other cancer types.

To find out more about the NHS Cancer Quality of Life Survey, including a list of FAQs, visit http://www.cancerqol.england.nhs.uk/.

Urology Service survey

Why do we need your views?

In November 2019, temporary changes were made to the delivery of Urology Services in Bridlington, Scarborough and York Hospitals in order to maintain a high quality and safe service for patients.

We really need to know what patients think in order to understand any positive or negative impacts these changes may have had on their experience and quality of care.

This feedback will help us to develop our longer-term plan for Urology Services in the area.

We would therefore be extremely grateful if you would take the time to complete this short survey.

Your answers to the survey will remain completely anonymous.

Closing date for this survey was Thursday 24 December 2020. The final report is currently being prepared.

Free online sessions launched to raise cancer awareness and help save lives through early diagnosis

Humber, Coast and Vale Cancer Alliance has launched free online Cancer Champion sessions to help raise awareness of the signs and symptoms of cancer and encourage early detection within local communities.

Individuals across Hull, York, East Riding of Yorkshire, Scarborough and Ryedale can now register for free one hour Cancer Champion sessions, which teach people about the key facts, statistics, symptoms and screenings for a number of cancers.

The Cancer Champion Programme aims to save lives by promoting healthy lifestyle choices and encouraging early detection of cancer, when treatment could be simpler and more successful.

To sign up for a Humber, Coast and Vale Cancer Champion Awareness session, visit: www.hcvcanceralliance.org.uk/cancerchampions.

East Riding Voluntary Action Services

East Riding Voluntary Action Services (ERVAS) provide support to the voluntary, community and not for profit sectors (VCS). They host a number of exciting events for children and young people.

To find out more, please click here to visit their website.

#TalkSuicide prevention training

Every two hours somebody in the UK loses their life through suicide. The #TalkSuicide campaign is a new suicide prevention campaign from the Humber Coast and Vale Health and Care Partnership. 

The campaign wants to improve the support network for those suffering suicidal thoughts and behaviour by raising awareness of a free suicide prevention training video produced by the Zero Suicide Alliance. 

The suicide prevention training video can be completed online in twenty minutes by visiting the new Talk Suicide website (www.talksuicide.co.uk). We're urging everyone across the Humber, Coast and Vale area to take the training and learn lifesaving skills. After completing the training you will learn how to:

• Identify when someone might be suffering from suicidal thoughts and behaviours
• Feel comfortable speaking out about suicide in a supportive manner by knowing what to say
• Signpost anyone struggling to the correct services and support so they can get the help they need.

Completing and encouraging others to complete the training will help more people recognise the early warning signs of someone having suicidal thoughts, help you understand how to talk about suicide, and where to correctly signpost those in need of help. 

As more people gain knowledge on how to spot the signs of someone who might be struggling. knowing what to say and how to help can improve the support available to those struggling. 

Together we can learn how to #TalkSuicide and get rid of the stigma around talking about suicide. Talking about suicide doesn't cause people to kill themselves but not talking about it might. 

Visit www.talksuicide.co.uk for more information
 

Scarborough Acute Services Review

The review will consider how to provide the best possible care for local people who need to use acute hospital services within the resources (money, staffing and buildings) that are available to the local NHS. This may include delivering some aspects of care out of hospitals in GP surgeries or other community settings to better meet local peoples’ needs.

For more information on the Scarborough Acute Services Review, please click here.

 Humber Acute Services Review 

The Humber Acute Services Review is a collaborative review of services in the five acute hospitals in the Humber area, which are:

• Hull Royal Infirmary
• Castle Hill Hospital
• Diana Princess of Wales Hospital, Grimsby
• Scunthorpe General Hospital
• Goole Hospital

The review will consider how to provide the best possible care for local people who need to use acute hospital services within the resources (money, staffing and buildings) that are available to the local NHS. This may include delivering some aspects of care out of hospitals in GP surgeries or other community settings to better meet local peoples’ needs.

A number of engagement events are taking place across the Humber area and we have jointly commissioned Humber Wolds Rural Action (VCS) to help seek views of wider community groups for the Humber Acute Services Review.

For more information on the Humber Acute Services Review and feedback received so far, please click here.

The Critical Friends Network (YAS)

The Yorkshire Ambulance Service NHS Trust (YAS) recognise that involving patients, networks and members of the public in service development and delivery is essential. It enables the highest quality of care and treatment to be delivered to patients across the region whilst ensuring the patient experience is a positive one.

They have established a Critical Friends Network (CFN) made up of a range of people, patients and members of the public, from different backgrounds who can all provide valuable input into the work they do. The people involved with the network are expected to have had some contact with the ambulance service within the last three years to ensure relevance of the contributions they can make.

Members of the CFN are consulted during service developments and this can be in the form of meetings and focus groups or via surveys and emails.

Click here for more information.

Consultations by NHS England

To view consultations and surveys currently live on the NHS England website please click here. 

Please note that some surveys are from non-NHS organisations and hyperlinks may re-direct you to external web sites. The CCG cannot be held responsible for the content of these sites. Whilst every effort will be made to remove consultations and surveys that have ended as soon as possible after their ending date, we recommend that you also check the date on the host's web site in case of any delay in doing this or there has been an extension to the consultation period.