To use the NHS App you must be aged 13 and over and registered with a GP surgery in England.
Use the NHS App to:
- get your NHS COVID Pass – view and share your COVID Pass for places in England that have chosen to use this service and travel abroad
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
- order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- get health advice - search trusted NHS information and advice on hundreds of conditions and treatments. You can also answer questions to get instant advice or medical help near you
- view your health record - securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information like test results and details of your consultations
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data - choose if data from your health records is shared for research and planning
- view your NHS number - find out what your NHS number is
Other services
If your GP surgery or hospital offers other services in the NHS App, you may be able to:
- message your GP surgery or a health professional online
- consult a GP or health professional through an online form and get a reply
- access health services on behalf of someone you care for
- view your hospital and other healthcare appointments
- view useful links your doctor or health professional has shared with you
- view and manage care plans
Keeping your data secure
After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
Getting started
The NHS App is available on iOS and Android. To use it you must be aged 13 and over and registered with a GP surgery in England.
You can also access NHS App services from the browser on your desktop or laptop computer.
To set up your account you will need:
- an email address
- a mobile phone number
Set up your NHS Login
What you need to do
A 6-digit security code will be sent to your email. You will be asked to enter this code to verify your email address and continue.
Next, you will be asked to give your mobile phone number. Another 6-digit security code will be sent by text message to your mobile phone. A security code will be sent to your mobile phone every time you log in, unless you select ‘remember this device and stop sending security codes’.
Right now, you cannot set up NHS login without a mobile phone. We are working on this and hope to offer a solution to users who do not own a mobile phone in the future
Further Guidance on how to set up your NHS login, prove your identity and log in on your device.
https://www.nhs.uk/nhs-app/nhs-app-help-and-support/getting-started-with-the-nhs-app/