MIU survey

Throughout East Riding of Yorkshire there are a total of six minor injury units (MIUs) delivering urgent non-life threatening care and treatment. MIUs provide an alternative for people who would otherwise go to Accident and Emergency (A&E) inappropriately.

The six MIUs are situated in:

  • Beverley
  • Bridlington
  • Driffield
  • Goole
  • Hornsea
  • Withernsea

During Quarter 4 2015/16, NHS East Riding of Yorkshire Clinical Commissioning Group (CCG) undertook its latest MIU campaign aimed at:

  • Raising awareness of Minor Injury Units (MIUs) in East Riding of Yorkshire
  • Increasing understanding of what MIUs can treat
  • Encouraging people to attend MIUs for minor injuries as opposed to A&E which is for emergencies only
  • Reducing the number of inappropriate attendances to A&E

The campaign was developed with the involvement of local patient representatives and targeted each of the different MIU areas with information specifically related to that MIU (opening times, availability of x-ray facilities, etc).

Following the campaign, the CCG carried out a survey to gain a better understanding of the following:

  • Types of people attending MIUs
  • Why people attend MIUs
  • Satisfaction levels
  • Dissatisfaction levels
  • Campaign awareness levels

Click here to download the evaluation report from this survey