Care Home Survey

Care Homes
During August 2016, we asked carers and residents of care homes about their views and experiences of the services they receive so we can continue to improve health care.  Around 80 people responded and the results, reinforcing the need for different agencies to work together, were shared with care homes and health professionals involved in supporting people in care homes. 

The Multi-agency care homes working group, Caring Together, is working on a number of initiatives to improve joint working and:                                                             

  • Has introduced a dedicated newsletter for staff working in and alongside care homes  
  • Will provide information and resources to enable us to work together to look after people living and working in care homes, such as my medicines review, care communication tool
  • Is sharing the care homes dashboard showing the number of people admitted to hospital as an emergency from a care home, the number of A&E attendances, number of ambulance journeys at an East Riding, locality and care home level.  Where clinically appropriate, this will help reduce unnecessary hospital admissions 
  • Has secured funding for our pharmacy colleagues to deliver training in care homes and for domiciliary care providers
  • Will develop some specialist support through Humber NHS Foundation Trust for staff that look after people with dementia in care homes
  • Aim to identify one named nurse per care home for the East Riding as part of City Health Care Partnership CIC’s plans to transform community services.